Internet Connection
- Minimum 5 Mbps downlink
- Recommended: 25 Mbps or higher
Operating System
- Current supported version of Windows, macOS, or Linux
- System must be capable of running a current supported browser
Web Browser
- Latest version of a Chromium-based browser, including Google Chrome or Microsoft Edge
- Browser must support HTTPS, secure WebSockets, and WebGL
System Hardware
- Minimum: 4 GB RAM
- Minimum: 4 cores processor
- Recommended: 8 GB RAM or higher
- Keyboard and mouse/trackpad required
Network / Communication Requirements
- Please allow outbound access over TCP 443 using HTTPS and secure WebSockets (wss) to the following domains:
guacamole.projectares.app
Possible Failure Reasons
- Firewall rules blocking outbound HTTPS or secure WebSocket traffic
- Proxy or content-filter rules blocking WebSocket connections
- VPN or network security policies blocking access to external Project Ares domains
- Browser extensions or endpoint security tools interfering with remote session traffic
- Outdated browser versions that do not support required protocols
Notes
For standard Project Ares Gen3 customer guidance, the allowlist should be domain-based. Legacy Circadence URLs from Gen2, fixed IP allowlists, and gRPC-specific requirements should not be used unless Circadence provides customer-specific guidance.