Frequently Asked Questions

After you purchase a Project Ares subscription for your institution or organization, our Customer Success team works directly with you to tailor the best approach for onboarding your students or users.

The online Support Center is also available to help you learn about Project Ares.

Finally, if applicable, your Account Administrator(s) will be provided with the tools and privileges to manage individuals within the account.

Test your connection here to see if it will work.

VPNs sometimes cause the connection to fail. If there are connection issues, use the Troubleshooting Guide to help resolve.