Project Ares Support Center
Do you have an issue related to Project Ares? Our support team is happy to help!
Troubleshoot Connection Issues
Did your “test your connection” fail? Take a look at this!
How to Activate Your User Account | Players & Trainers
Welcome to Project Ares! This video shows the simple steps you take to locate your invitation email, activate your account and establish your password.
Login & Basic Navigation | Players
This video shows steps for logging into Project Ares and basic navigation around the platform.
How to Get Started | Players
Learn all about where to begin by exploring the Media Center, Cyber Learning Games, Battle Rooms and Missions. This video covers the building blocks of Project Ares, connecting to virtual machines, using hints, saving your sessions and more!
Getting Started – Tips and Tricks for Project Ares Success
4 basic tips and tricks for Project Ares® success.
How to Save and Resume a Scenario | Players
This video provides instructions on how to save and resume a mission.
Trainer Tools Overview
Trainer Tools offer instructors the features they need for reporting and configuration of their Project Ares experiences.
Cyber Learning Catalog | Trainers
Are you a Trainer? Learn what resources are available for you in the Cyber Learning Catalog. The Instructor Information contains solution videos, objectives, hints, and more!
Cyber Learning Catalog | Players
The Learning Catalog is available to all users where they will find resources to help with Project Ares including scenario overviews, instructions, PDFs and more!
How to Play as a Team | Players
Learn all about how you can collaborate with a team to take on a Mission together!
How to Switch Groups | Players & Trainers
Learn the why, what and how to switch between groups within Project Ares.
How to Create a Custom Leaderboard | Trainers
Trainers can access Leaderboards in their tools to help drive friendly competition, motivate and engage students!
Customer Support
Monday – Friday, 7am – 7pm EST
Contact Us:
[email protected]
Call: +1 720-712-7126
Chat with an agent (see button below)
