Having Trouble Connecting to Project Ares?
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Possible gRPC failure reasons
-
Firewall rules blocking the base url:
https://ares-web-test.circadence.com - Firewall rules blocking the ports 8010, 8080, 8090 Firewall rules blocking headers specific to websocket, rest and grpc
- Network rules blocking by application type (i.e. 'websocket' and 'grpc')
- VPN rules prohibiting connected users from reaching out to external addresses
Whitelist the following firewall settings:
- https://anprod.circadence.com
- 40.78.155.53
- Allow everything for *.circadence.com
- Network rules blocking by application type (i.e. ' websocket' and 'grpc')
- Ports 80 and 443 for front end
Possible gRPC failure reasons
-
Firewall rules blocking the base url:
https://ares-web-test.circadence.com - Firewall rules blocking the ports 8010, 8080, 8090
- Firewall rules blocking headers specific to websocket, rest and grpc
- Network rules blocking by application type (i.e. 'websocket' and 'grpc')
- VPN rules prohibiting connected users from reaching out to external addresses
Whitelist the following firewall settings:
- https://anprod.circadence.com
- 40.78.155.53
- Allow everything for *.circadence.com
- Network rules blocking by application type (i.e. ' websocket' and 'grpc')
- Ports 80 and 443 for front end
Possible gRPC failure reasons
-
Firewall rules blocking the base url:
https://ares-web-test.circadence.com - Firewall rules blocking the ports 8010, 8080, 8090 Firewall rules blocking headers specific to websocket, rest and grpc
- Network rules blocking by application type (i.e. 'websocket' and 'grpc')
- VPN rules prohibiting connected users from reaching out to external addresses
Whitelist the following firewall settings:
- https://anprod.circadence.com
- 40.78.155.53
- Allow everything for *.circadence.com and projectares.academy
- Network rules blocking by application type (i.e. ' websocket' and 'grpc')
- Ports 80 and 443 for front end
