Project Ares Support Center - Circadence

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Project Ares Support Center

It’s What We Do. Imagine What We Can Do Together.

Customer Support

Availability:

Monday-Friday

7 AM – 7 PM EST

Contact:

Email:

[email protected]
Call/Text:

+1 720-712-7126

Check your Connection To Project Ares

Test Your Connection

How to Reset Your Project Ares Password | Players & Trainers

This video shows steps for logging into Project Ares and basic navigation around the platform.

System Requirements

Hardware and software required to run Project Ares®.

Troubleshoot Connection Issues

Did your “test your connection” fail? Take a look at this!

How to Activate Your User Account | Players & Trainers

Welcome to Project Ares! This video shows the simple steps you take to locate your invitation email, activate your account and establish your password.

Login & Basic Navigation | Players

This video shows steps for logging into Project Ares and basic navigation around the platform.

How to Get Started | Players

Learn all about where to begin by exploring the Media Center, Cyber Learning Games, Battle Rooms and Missions. This video covers the building blocks of Project Ares, connecting to virtual machines, using hints, saving your sessions and more!

Getting Started – Tips and Tricks for Project Ares Success

4 basic tips and tricks for Project Ares® success.

How to Save and Resume a Scenario | Players

This video provides instructions on how to save and resume a mission.

Trainer Tools Overview

Trainer Tools offer instructors the features they need for reporting and configuration of their Project Ares experiences.

Cyber Learning Catalog | Trainers

Are you a Trainer? Learn what resources are available for you in the Cyber Learning Catalog. The Instructor Information contains solution videos, objectives, hints, and more!

Cyber Learning Catalog | Players

The Learning Catalog is available to all users where they will find resources to help with Project Ares including scenario overviews, instructions, PDFs and more!

How to Switch Groups | Players & Trainers

Learn the why, what and how to switch between groups within Project Ares.

How to Play as a Team | Players

Learn all about how you can collaborate with a team to take on a Mission together!

How to Create a Custom Leaderboard | Trainers

Trainers can access Leaderboards in their tools to help drive friendly competition, motivate and engage students!